Acute Services
Acute Care
Tallangatta Health Service is a public based facility with an acute ward offering a range of hospital type services to the local community.
The ward has 15 beds and services include:
- Care for medical conditions, and post operative care for those recovering from operations undertaken elsewhere.
- Patients can elect to be treated as a private patient, Department of Veterans Affairs or public patient.
- Accommodation is provided in a range of single or twin rooms with shared ensuite facilities.
- Palliative care can also be provided for those people who are in the final phase of a life threatening illness.
- Our Medical practitioners visit the facility on a regular basis and also provide care within the facility’s medical centre.
During your stay at Tallangatta Health Service as an inpatient you will be treated with care and courtesy.
Your privacy is assured under the Privacy Act and any complaints or suggestions will be handled promptly and outcomes reported back to you. Learn more about your privacy.
Urgent Care
Tallangatta Health Service has an Urgent Care Room that operates 24 hours a day, 7 days a week. Typically in business hours patients attend the Medical Centre.
The Urgent Care room provides a service to those in our local community seeking urgent medical attention. It is mostly utilised for those medical concerns people would normally see a GP for after hours. It is staffed by a registered nurse who will assess your condition.
Telehealth support is provided by Albury Wodonga Health Emergency Department where a doctor can consult over a computer screen to our Urgent Care room patient.
If you are seriously ill you should ring for an ambulance on 000 but it may also be that you present to our Urgent Care and on assessment you require a high level of care than Tallangatta Health can offer. Then you will be transferred to Albury Wodonga Health.
Albury Wodonga Health
- 02 6051 7111
- 53-81 Vermont St, Wodonga VIC 3690
- Emergency Department: Open 24 Hours
Ambulance Transfers from the Urgent Treatment Room
We urge everyone to hold a current ambulance subscription as ambulance transfer may be in the range of $2,000 one way to Wodonga for an emergency transfer. Patients are responsible for this fee. Pensioners and health care card holders should check with Centrelink about ambulance cover.
Nurse on Call
After Hours GP Helpline
Palliative Care
Palliative Care is specialised health care provided by staff trained in supporting people living with a terminal illness and their families.
The aim of palliative care is to achieve the best possible quality of life, for both the person who is dying and for their carers and family. Tallangatta Health Service has a holistic approach to the care of palliative care clients with staff dedicated to ensuring medical care, comfort, understanding and compassion is available to the client and family.
Palliative Care:
- Affirms life and regards dying as a normal process.
- Neither hastens nor postpones death.
- Provides relief from pain and other distressing symptoms.
- Combines the physical, psychological, social, emotional and spiritual aspects of care in a coordinated approach.
- Helps people have a good quality of life for as long as possible until their death.
- Offers a support system to help the family cope during the person's illness, and in their own bereavement.
For more information contact Tallangatta Health Service reception 02 6071 5200.
Nurse Ratios
Tallangatta Health Service Nursing ratios in our Acute and Lakeview Aged Care Residential facility is via a nominated ‘Mixed Ward’ which consists of six acute beds, and 15 high level residential aged care beds care.
That is, we provide care for patients who need to stay overnight:
- With medical and surgical conditions
- Participating in the Transition Care Program (x 2 allocated beds)
- Requiring palliative respite or end of life care
In compliance with the Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Amendment Act 2019, we roster nurses according to the following ratios:
Acute Ward
Morning Shift
(7.00 am – 3.30 pm) 1 nurse: 6 patients
Afternoon Shift
(14:30 pm – 23:00 pm) 1 nurse: 7 patients
Night Shift
(22:45 pm – 7.30 am) 1 nurse: 10 patients
High Level Aged Care
Morning Shift
1 nurse to 7 residents
Afternoon Shift
1 nurse to 8 residents
Night Duty
1 nurse to 15 residents
As outlined in the amendments for the 'Safe Patient Care (Nurse to Patient and Midwife to Patient Ratios) Act 2015', public lose care residential aged care services won’t be covered by the amended legislation.