Volunteers

The Tallangatta Health Service volunteers make a valuable contribution to the quality of our services and the care that our communities receive.

Volunteering is an important way for community members to give back to their community, and most importantly volunteering is FUN.

Tallangatta Health Service offer a range of  volunteering options, for limited periods of time or as an ongoing role. We welcome people of all ages and skills. Our volunteering program reflects the guidelines for volunteers developed by Volunteering Australia. All volunteers will be required to undertake a national police check.

What is Volunteering?

Volunteering is time given willingly for the benefit of others without financial gain. Volunteering at Tallangatta Health Service (THS) can be a great way to get to know the health industry before seeking employment or studying, or to keep your skills up to date after retiring. Volunteering can also be a great way to do something meaningful with your family or pets and a way to give back to your community.

THS volunteers make a significant contribution to the quality of care for our residents as well as supporting the staff and services on offer. In addition to the personal rewards, volunteer activities also benefit the organisation and the broader community.

THS volunteers are part of the Consumer Experience Team. We are kind, energetic, caring, friendly and actively listen to our consumer needs. We run a range of group activities as well as participate in one-on-one sessions with residents. We operate 7 days per week, so there will always be a day and time to suit you!

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Who can Volunteer at Tallangatta Health Service?

Tallangatta Health Service has an Urgent Care Room that operates 24 hours a day, 7 days a week. Typically in business hours patients attend We welcome people of all ages and skills. You will be required to undertake a National Police Check and have your immunisations up to date (flu and covid-19).

If you are under the age of 18, you must be accompanied by an adult volunteer.

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What can I do as a Volunteer?

THS offers short term volunteer roles in projects and long-term ongoing volunteer positions. Our program reflects the National Standards for Volunteer Involvement, developed by Volunteering Australia in 2023.

THS has a wide variety of volunteer roles and tasks to suit everyone.

Come into our facility and assist with Consumer Experience

• Arts and Crafts Assistant
• Social Visitor
• Hand and Nail Care
• Garden Club Assistant
• Shopping Assistant
• Pet Therapy (with approved pets)
• Sewing and Mending
• Exercise Activity Assistant
• Meal Delivery
• Newspaper Delivery
• Musical entertainment
• Themed Days

Other roles available

• Gardening Assistant
• Concierge
• Outings

Travel out into the community and assist with My Community and Home Care

• Deliver Meals on Wheels
• Volunteer Driver
• Men’s Shed Assistant
• Planned Activity Group Assistant

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What can I expect as a Volunteer?

When you join us, we provide

• A full orientation to the service and your specific role
• Training in Infection Control, Emergency Procedures and Mandatory Reporting
• Identification badge
• Uniform
• Insurance

As a THS volunteer, you can also expect

• Recognition as a valued Consumer Experience Team member
• Support and supervision in your role
• A healthy and safe working environment free of harassment
• To have your confidential and personal information dealt with in accordance with the Privacy Act

Whilst volunteering at THS you will be fully supported by the Consumer Experience Coordinator, and once you are assigned a role you will also be supported by the broader team.

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What do we expect from Volunteers?

Volunteer Responsibilities

• Be reliable and accountable
• Respect privacy and confidentiality
• Be committed to the organisation
• Complete all tasks outlined in your position description
• Perform tasks responsibly and ethically
• Ask for support when you need it
• Value and support other team members
• Undertake training as requested/necessary
• Adhere to the organisation’s policies and procedures
• Report all accidents, injuries, near accidents or unsafe conditions to the Consumer Experience Coordinator or the staff member you are delegated to immediately and arrange for prompt first aid for all injuries, no matter how minor.

More information about volunteering at Tallangatta Health Service is available in the Volunteer Information Pack, including an application form, available at Reception.

If you are interested in becoming a volunteer, please contact the Consumer Experience Coordinator to discuss this rewarding and enjoyable role on 02 6071 5255.